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We are here for you 24 hours a day, 7 days a week!

We have served the insurance needs of our friends and neighbors in the Firelands area for over 60 years. Located on Whittlesey Avenue in Norwalk, we have five selling agents and a terrific support staff anxious to take care of your every insurance need.  We are an independent agency that strives to support our customers with the best service available.  Our website is tailored to your needs - if you would like to be contacted by one of our Agents please click the link below!  If you want an online quote from one of our fine companies please click the Get Started button above!

 Knowledgeable professionals protecting your home, auto, business & health by delivering more for your insurance dollar since 1947!


Congratulations Joe Thomas!!!




Homeowners Insurance Why Should You Use a Local Agent to Navigate Healthcare.gov?

One important piece of information that has not been publicized by the Obama Administration’s rollout of Healthcare.gov is that you can use a local, exchange certified agent to navigate healthcare.gov.  Why should you use an agent?  There are a number of great reasons.

An Agent like Joe Thomas here at Battles understands the changes in healthcare.  He has been following the changes and deadlines with health reform since it was signed into law in 2010. Do you understand how a health insurance policy issued before January 2014 differs from one issued January 1, 2014 and after?  Joe does, and he can help explain the additional coverage in a new policy.

He has been on the exchange, helping clients navigate healthcare.gov, and can help you get online, set up your account and complete your application.  He can do this quickly and with less frustration than you doing it by yourself.

Have a question, billing issue or problem with your policy?  Your local agent can assist you in getting it resolved – eliminating the need to wait in a call cue with a customer service agent that may not be able to address all of your concerns.

Joe is a licensed expert in health insurance.  He had to pass an exam, complete continuing education requirements and be appointed by the insurance companies we represent.  The Navigators, who can help you complete an application, are not experts in the plan offerings and cannot explain plan benefits to you.  They are not licensed or trained to do so.

It doesn’t cost you anything extra.  You will pay the same premium and get the same subsidy whether you try to do it on your own or enroll in a plan with an exchange certified agent like Joe.

So why not enlist in the expertise of our local agent Joe Thomas at Battles Insurance?  He can assist you in determining the right plan, the right price and provide you with the right local service you deserve!


Customer Service Representative

24/7 Personal Support

We are an independent agency with the customer in mind. We have relationships with dozens of insurance companies, allowing you to get the right price with the right service. Whether you have the ideal history that preferred companies desire, or a not-so-perfect history, we will find the right coverage, with the best company, at the best price for you. Make the latest changes to your policy directly from our website twenty-four hours a day, seven days a week. Use any of our convenient forms located at the left for policy service directly from your home or office.  As an independent insurance agent we can offer the right coverages with the personal touch you would expect from your neighborhood insurance agent.

You can request policy customer service online by clicking here. To contact us click here or visit us at our office.
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Monday - Friday 8:30a.m. to 5:00p.m.  Evenings & Saturdays By Appointment

15 Whittlesey, Norwalk, OH 44857
Call Us! 419-668-4402